How Hidden 401(k) Fees Are Derailing Your Retirement
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By Mark Miller,
Reuters
June 4, 2012

Retirement savers will get an eyeful when 401(k) account statements hit their mailboxes this summer.

A new format mandated by federal regulators will give investors a more transparent view of the fees they pay and a study released this week suggests many will be shocked by what they see.

Demos, a progressive think tank, argues that even in best-case scenarios, fees take an enormous bite from retirement nest eggs. The report kicked off immediate blow-back from the industry, which criticized its methodology.

The study looked at a median-earning couple that makes substantial, escalating 401(k) contributions over a 40-year period. The couple - each invested 50-50 in stock and bond index funds - accumulates a $510,000 portfolio over that period, but would end up paying a whopping $155,000 in fees, a number that is disputed by some critics.

While the fee disclosures mandated under new U.S. Department of Labor rules are a good start, Demos argues that transparency is not nearly enough. The report suggests a more radical step - scrapping the defined contribution system entirely and replacing it with a new plan focused on low cost and guaranteed returns.

It is hard to dispute the critical importance of fees in reaching retirement goals - or that fees are not well understood by investors and even plan sponsors.

A recent AARP survey found that 71 percent of retirement savers do not think they pay any investment fees at all. And a report issued last month by the U.S. Government Accountability Office found broad misunderstanding and ignorance among plan sponsors about the fees charged by retirement plan providers.

The 401(k) service providers are permitted to charge a range of management, administrative, marketing, distribution and record-keeping fees. Costs are born either by plan sponsors or participants, although the burden increasingly is on the latter. A survey last year for the Investment Company Institute by Deloitte Consulting found that employees pay 91 percent of all 401(k) fees, up from 78 percent two years earlier.

LIMITS OF DISCLOSURE

Robert Hiltonsmith, a Demos policy analyst who wrote the report, thinks the new statement format will help raise awareness, but argues that we need to re-think the entire approach to financing retirement.

"The fee disclosures certainly will get some people angry," says Hiltonsmith. "But the 401(k) system can't be fixed through transparency alone. The high cost and the risk of market exposure we're all shouldering just are not a smart way to do retirement for a majority of the country."

For one thing, he says there is a fairness question in that small plans tend to have much higher costs than those of large companies. The Deloitte study found that the smallest retirement plans (up to 10 participants) had average expense ratios over 1.4 percent, compared with just 0.4 percent at the largest plans (10,000 employees or more). And expense ratios include flat per-participant costs such as record keeping, which favor savers with high balances.

"Participants in small plans and smaller balances are penalized," he says.

Expense ratios are just part of the story. Hiltonsmith's report also focuses on additional fee expenses that are much tougher to measure and that can be as large or greater than stated expense ratios in actively managed funds. These include commissions on trading and also charges assessed to investor accounts for the lower share prices large funds often accept when they trade large blocks of shares. These costs are subtracted from investors' fund balances before returns are calculated.

These costs will not be described in the industry's new quarterly statements and can only be found by digging around in the fine print of mutual fund statement documents.

DISPUTE OVER NUMBERS

But some in the industry strongly dispute the methodology that yielded the fee data used for Demos' hypothetical couple. Although the study assumes the couple is invested in stock and bond index fund, it uses composite current weighted average expense ratios supplied by the Investment Company Institute for all stock and bond funds - 0.72 percent for bond funds and 0.95 percent for stock funds.

That overstates considerably the costs investors pay for low-cost index funds, according to The American Society of Pension Professionals & Actuaries (ASPPA), an industry trade group.

Demos also estimated trading costs for the hypothetical investors, relying on a report from Brightscope that states these costs often equal or exceed stated expense ratios. Adding together expense ratios and trading costs, Demos pegged total stock fund costs at 190 basis points and bond fund costs at 122 basis points.

But Brightscope chief executive Mike Alfred disputes that methodology.

"When you look at transaction costs, it's driven by many different factors, but turnover is among the most important," he says. "The study exaggerates the turnover costs, because they are much lower than average for index funds."

Demos argues its hypothetical model actually under-estimates the fees that would have been levied against the portfolio over the 40-year period, since it applied today's lower costs as a flat rate, even though expense ratios were higher in the past. Hiltonsmith adds that "what we assume by using the weighted average is that the couple's stock fund is invested in something between an index fund and an actively-managed fund. That is what people are invested in market-wide."

MEASURE OF SUCCESS

The total fee cost is among the most important factors determining retirement investing success.

For example, a 2010 Morningstar study found that low-cost funds turned in much better returns than high cost funds across every asset class from 2005 through March 2010. The lowest-cost domestic equity funds returned an annualized 3.35 percent over that period, compared with 2.02 percent for the most expensive group.

Hiltonsmith says the 401(k) system is inherently inefficient because it divides assets among thousands of mutual funds in dozens of investment classes, many of which differ little from one another.

And market risk exposes retirement savers to excessive volatility.

Better to replace the system, the report argues, with a structure more closely resembling traditional pensions, which have administrative costs 46 percent lower than the typical 401(k) plan, according to data from the National Institute on Retirement Security.

Tectonic change of that type is highly unlikely at the national level, but new ideas are gaining ground in several states. Several proposals call for a pension-like option for private-sector workers by leveraging the efficiencies of public-sector defined-benefit plans. The idea is to create a highly-automatic contribution system to a pension-like account utilizing a cash balance model. Participant benefits would be expressed as a virtual account balance and converted to monthly annuity payments at retirement.

"What we need is a low cost set-it-and forget-it option," Hiltonsmith says. "You get your four percent return, the balances don't go up and down like a yo-yo and at retirement you get all or part of it as an annuity."

(The writer is a Reuters columnist. The opinions expressed are his own. For more from Mark Miller, click here)