The Best Bank in Every Region Across America
Score: 859 (out of 1,000)
This local bank received the highest score in the country in consumer rankings compiled by J.D. Power. It stood out for its channel activities, product offerings, facilities, account information and fees. Arvest was the only bank to get the top ranking in two different regions, South Central and Southwest.
Score: 844 (out of 1,000)
Bangor Savings Bank was tops in New England because of its product offerings and low fees. The largest independent bank in Maine, Bangor Savings has been named that state’s top lender for first-time homebuyers and small businesses.
Score: 834 (out of 1,000)
In one of the few regions where a big bank outscored the regional contenders, Chase performed well in Florida for channel activities, facilities and account information. Florida was not among the states where Chase increased its monthly service fee on most checking accounts last month.
Score out of 1,000: 818
The regional bank performed the best in its area. It racked up high scores on product offerings, account information and channel activities. The Chicago-based bank is also a favorite among employees, earning a spot on the “Top Work Places in Chicago” list by the Chicago Tribune.
northwestern.edu
Score out of 1,000: 862
Frost Bank received its top regional ranking due to its facilities, account information, and fees. In April, the bank announced plans to build the first downtown office tower in San Antonio in more than 25 years.
*This slide has been updated to reflect Frost Bank's correct J.D. Power 2015 U.S. Retail Banking Satisfaction Study score.
Frost Bank
Score out of 1,000: 835
Huntington National Bank bested local competitors, especially in product offerings and low fees. The bank has made products a priority, introducing its 24-Hours Grace and Asterisk-Free Checking Accounts and a new website that’s compatible across all digital platforms.
Huntington Bank/Facebook
Score out of 1,000: 816
Rabobank scored particularly well on the facilities and “channel activities” critieria, which include ATMs, call centers and mobile offerings. The bank specializes in working with farmers and the agriculture industry.
Flickr/Sweetsola
Score out of 1,000: 834
Susquehanna Bank topped its competitors thanks to strong scores in channel activities, product offerings, and account information. This regional bank is about to become part of an even bigger player: In November, BB&T announced plans to purchase Susquehanna Bank for $2.5 billion.
Score out of 1,000: 842
Top marks for product offerings and facilities. Earlier this month, the bank completed its acquisition of First National bank.
United Community Bank
Score out of 1,000: 809
Umqua outperformed competitors in part because of its high facility scores. For the past eight years, the bank has been named one of Fortune’s 100 Best Companies to Work For.