America’s Favorite Supermarkets, Ranked
Experience: No. 23
Customer Service: No. 23 (tied with Vons)
Trust: No. 24
Forgiveness: No. 23
*The Fiscal Times created its own ranking of US supermarkets based on consumer responses to the Temkin Group’s experience, customer service, trust and forgiveness ratings for 2016. TFT weighted experience and customer service more heavily than trust and forgiveness.
Walmart
Experience: No. 24
Customer Service: No. 23 (tied with Walmart)
Trust: No. 23
Forgiveness: No. 21
Experience: No. 18 (tied with Safeway and Albertsons)
Customer Service: No. 21
Trust: No. 17 (tied with Safeway and Piggly Wiggly)
Forgiveness: No. 24
Experience: No. 18 (tied with ShopRite and Albertsons)
Customer Service: No. 22
Trust: No. 17 (tied with Stop & Shop and Piggly Wiggly)
Forgiveness: No. 19 (tied with Piggly Wiggly)
Experience: No. 17
Customer Service: No. 20
Trust: No. 22
Forgiveness: No. 18
Experience: No. 21 (tied with Costco)
Customer Service: No. 11 (tied with Giant Eagle and Trader Joe’s)
Trust: No. 20 (tied with Albertsons)
Forgiveness: No. 22
Experience: No. 18 (tied with Stop & Shop and ShopRite)
Customer Service: No. 18 (tied with Costco)
Trust: No. 20 (tied with Whole Foods)
Forgiveness: No. 17
Experience: No. 15 (tied with BJ’s Wholesale Club)
Customer Service: No. 16 (tied with Winn-Dixie)
Trust: No. 17 (tied with Safeway and Stop & Shop)
Forgiveness: No. 19 (tied with Safeway)
Experience: No. 21 (tied with Whole Foods)
Customer Service: No. 18 (tied with Albertsons)
Trust: No. 11 (tied with BJ’s Wholesale Club and Hannaford)
Forgiveness: No. 5
Experience: No. 15 (tied with Piggly Wiggly)
Customer Service: No. 15
Trust: No. 11 (tied with Hannaford and Costco)
Forgiveness: No. 16
Experience: No. 10 (tied with Sam’s Club, Trader Joe’s and Hy-Vee)
Customer Service: No. 16 (tied with Piggly Wiggly)
Trust: No. 14 (tied with Sam’s Club)
Forgiveness: No. 12
Experience: No. 14
Customer Service: No. 14
Trust: No. 11 (tied with BJ’s Wholesale Club and Costco)
Forgiveness: No. 14 (tied with Sam’s Club)
Experience: No. 10 (tied with Winn-Dixie, Trader Joe’s and Hy-Vee)
Customer Service: No. 10
Trust: No. 14 (tied with Winn-Dixie)
Forgiveness: No. 14 (tied with Hannaford)
Experience: No. 7 (tied with ShopRite and Food Lion)
Customer Service: No. 11 (tied with Whole Foods and Trader Joe’s)
Trust: No. 16
Forgiveness: No. 8 (tied with ShopRite)
Experience: No. 10 (tied with Winn-Dixie, Sam’s Club and Hy-Vee)
Customer Service: No. 11 (tied with Whole Foods and Giant Eagle)
Trust: No. 7 (tied with Hy-Vee and Food Lion)
Forgiveness: No. 11
Experience: No. 7 (tied with Giant Eagle and Food Lion)
Customer Service: No. 7 (tied with Aldi and Food Lion)
Trust: No. 10
Forgiveness: No. 8 (tied with Giant Eagle)
Experience: No. 10 (tied with Winn-Dixie, Sam’s Club and Trader Joe’s)
Customer Service: No. 5 (tied with Wegmans)
Trust: No. 7 (tied with Trader Joe’s and Food Lion)
Forgiveness: No. 10
Experience: No. 6
Customer Service: No. 7 (tied with Food Lion and ShopRite)
Trust: No. 5
Forgiveness: No. 6 (tied with Wegmans)
Experience: No. 7 (tied with ShopRite and Giant Eagle)
Customer Service: No. 7 (tied with Aldi and ShopRite)
Trust: No. 7 (tied with Trader Joe’s and Hy-Vee)
Forgiveness: No. 2 (tied with H-E-B)
Experience: No. 3 (tied with Kroger)
Customer Service: No. 3
Trust: No. 6
Forgiveness: No. 13
Experience: No. 5
Customer Service: No. 5 (tied with Hy-Vee)
Trust: No. 3 (tied with Kroger)
Forgiveness: No. 6 (tied with Aldi)
Experience: No. 3 (tied with Save-a-Lot)
Customer Service: No. 4
Trust: No. 3 (tied with Wegmans)
Forgiveness: No. 4
Experience: No. 2
Customer Service: No. 2
Trust: No. 2
Forgiveness: No. 2 (tied with Food Lion)
Experience: No. 1
Customer Service: No. 1
Trust: No. 1
Forgiveness: No. 1