2. Top’s Friendly Markets
Reader Score: 68 out of 100
Year founded: 1962
Locations: New York, Pennsylvania, Massachusetts and Vermont
What you need to know: This chain achieved a “good” rating in only 1 out of 12 categories: store cleanliness. That can’t make up for the “poor” and “fair” ratings it received in all other areas; shoppers particularly disliked its produce quality and organic options.