Trouble for Tesla: Why Consumer Reports Says Its Model S Was ‘Undriveable’

Trouble for Tesla: Why Consumer Reports Says Its Model S Was ‘Undriveable’

The Tesla logo is seen on a Tesla Model S P85D outside the company's headquarters in Palo Alto, California April 30, 2015. REUTERS/Elijah Nouvelage
© Elijah Nouvelage / Reuters
By Jonathan Berr

Consumer Reports in 2013 gave the Telsa Model S the highest rating of any vehicle in its history. This year’s review did not go as well for Elon Musk’s company.

The venerable magazine had to delay testing of the company’s newest model because its drivers couldn’t open the doors on the $127,000 sedan, temporarily making the car “undriveable.”

The door handles on the Model S P85 retract automatically and lay flush against the vehicle when they are not in use. Once the vehicle receives a signal from the key fob, the handles move to allow people to grip them. Unfortunately, the door handles stopped working after Consumer Reports testers had the vehicle for 27 days and had driven just over 2,300 miles.

That malfunction caused other problems, the magazine says: “[S]ignificantly, the car wouldn't stay in Drive, perhaps misinterpreting that the door was open due to the issue with the door handle.”

Consumer Reports’ troubles aren’t unique. The non-profit’s car reliability survey found that the Model S has had a far higher than average number of problems with doors, locks and latches, according to the organization’s website.

The testing experience wasn’t all bad, though, because the automaker’s customer service is top notch. A technician was sent to the Consumer Reports Auto Test Center the morning after the problem was reported and quickly diagnosed the problem.

“Our car needed a new door-handle control module — the part inside the door itself that includes the electronic sensors and motors to operate the door handle and open the door,” Consumer Reports says.  “The whole repair took about two hours and was covered under the warranty.”

Eric Lyman, vice president of industry insights at TrueCar, told The Fiscal Times that the speed in which Tesla addressed that issue will earn it more kudos from customers who have seen carmakers drag their feet in making needed repairs.  The door handle issue isn’t a big deal, he said.

“Telsa is still a relatively new automaker,” he said. “The reality is that we see this kind of thing happen all of the time. This is pretty normal in the course of business in the auto industry.”

The timing of the mishap comes as Telsa is struggling to repair its credibility with Wall Street after the electric vehicle maker’s disappointing earnings performance.  Bloomberg News reported last week that the Palo Alto, Calif.-based company might have to raise money because of what one analyst described as its “eye watering” cash burn rate, or else it might run out of money in the next three quarters.

The electric vehicle maker also is facing increased competition from more established rivals. General Motors (GM), for instance, recently unveiled a Chevrolet Bolt concept car that is set to hit the market in 2017 with a projected price of about $30,000 and a battery range of 200 miles. The next generation Nissan Leaf, another electric vehicle, will hit the market at about the same time.

For now, Tesla’s biggest challenge may in convincing consumers to buy electric vehicles while oil remains cheap.

The 3 Big Reasons You’re Getting Nothing Done at Work

iStockphoto
By Beth Braverman

Cell phones often get blamed for the always-on work culture that keeps us tethered to our jobs around the clock.

Turns out they might be the reason we’re not getting our work done during office hours in the first place. More than half of employers say that cell phones and texting are the biggest productivity killers at work, making them the number one distraction, according to a new survey from CareerBuilder.com.

Other top productivity killers included the Internet, named by 44 percent of employers, gossip (37 percent), and social media (37 percent).

Related: 10 Ways to Boost Happiness at Work

“There are so many stimulants in today’s workplace, it’s easy to see how employees get sidetracked,” Rosemary Haefner, Career Builder’s Chief Human Resources Officer said in a statement “The good news is, taking breaks from work throughout the day can actually be good for productivity, enabling the mind to take a break from the job at hand and re-energize you.”

Nearly half of employers said that such distractions compromised the quality of work, and 30 percent said they caused lower morale since other workers had to pick up slack for their preoccupied peers. A quarter of employers said that distractions hurt the boss/employee relationship.

Nearly 3 in 4 employers have been proactive about battling productivity killers, with a third blocking certain Internet sites and 23 percent banning personal cell phone calls and usage on the job.

Haefner recommends that workers stay focused by scheduling breaks, surrounding themselves with productive people and taking walks to rejuvenate the brain. 

3 Big Reasons You’re Getting Nothing Done at Work

iStockphoto/The Fiscal Times
By Beth Braverman

Cell phones often get blamed for the always-on work culture that keeps us tethered to our jobs around the clock.

Turns out they might be the reason we’re not getting our work done during office hours in the first place. More than half of employers say that cell phones and texting are the biggest productivity killers at work, making them the number one distraction, according to a new survey from CareerBuilder.com.

Other top productivity killers included the Internet, named by 44 percent of employers, gossip (37 percent), and social media (37 percent).

Related: 10 Ways to Boost Happiness at Work

“There are so many stimulants in today’s workplace, it’s easy to see how employees get sidetracked,” Rosemary Haefner, Career Builder’s Chief Human Resources Officer said in a statement “The good news is, taking breaks from work throughout the day can actually be good for productivity, enabling the mind to take a break from the job at hand and re-energize you.”

Nearly half of employers said that such distractions compromised the quality of work, and 30 percent said they caused lower morale since other workers had to pick up slack for their preoccupied peers. A quarter of employers said that distractions hurt the boss/employee relationship.

Nearly 3 in 4 employers have been proactive about battling productivity killers, with a third blocking certain Internet sites and 23 percent banning personal cell phone calls and usage on the job.

Haefner recommends that workers stay focused by scheduling breaks, surrounding themselves with productive people and taking walks to rejuvenate the brain.

Now 16-Year-Olds Can Double Your Car Insurance

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By Beth Braverman

As if you don’t have enough to worry about when your 16-year-old hits the road for the first time, get ready to see your insurance bill nearly double.

The average insurance premium for a married couple goes up 80 percent on average when adding a teen, but it spikes a full 16 percent more for adding a 16-year-old, according to a new report by InsuranceQuotes.com.

Requesting a “good student” discount is one way to offset the premium hike. “I’ve seen discounts as high as 25 percent for students who maintain at least a B average in high school or college,” InsuranceQuotes.com senior analyst Laura Adams said in a statement.

Related: The Best Time to Buy Car Insurance

And once a teen hits the ripe old age of 19, insurance increases by just 60 percent.

It’s much more expensive to insure teenage boys, with premiums increasing 92 percent for teen males versus just 67 percent for girls.

The analysis found that teenagers cost the most to insure in New Hampshire (115 percent increase), but parents will also see premiums double in Wyoming, Illinois, Maine and Rhode Island.

Hawaii is the only state that prohibits insurance companies from basing insurance quotes on age or length of driving experience, so it has the lowest increase in the nation (17 percent). Other states where parents won’t take as big a hit are New York (53 percent) and Michigan (57 percent).

Parents may be able to nab better car insurance rates by shopping around with several insurers.

Thinking Ahead Could Be Holding Women Back

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By Millie Dent

Different attitudes in how men and women prepare for their futures might be a factor contributing to the gender gap, a new study published in Gender & Society finds.

In imagining their work paths, women were disproportionately more likely to think and worry about parenthood than men. And in anticipation of the responsibilities and challenges that parenthood brings, women were more likely than men to downscale or alter their career goals.   

Brooke Conroy Bass, who wrote the article, conducted in-depth interviews with 30 heterosexual couples between 25 and 34 who have not (yet) had children.

Related: Millennial Women Are Taking Charge – at Home and at Work 

Preparing for the future has emotional and behavioral consequences for women that men don’t suffer as much from, she found. Because of these “gendered anticipations of parenthood,” the inequality in the market starts much earlier than we tend to think.

Bass told Futurity that career trajectories among men and women shift as parenthood approaches, with men investing more effort in their jobs and women dialing back.

The study suggests that part of the problem contributing to the gender wage gap, penalization for maternity leave and the difficulty of making it to the top is anticipating the future. 

But should women be penalized for displaying foresight, a characteristic that employers usually value?  

American Kids Aren’t Such Stoners After All

Illinois Senate approves marijuana for medical uses
Reuters
By Millie Dent

Turns out the young people of America are not as high as you thought they were. The use of illicit drugs, alcohol and tobacco among young people has been falling, according to new data.

While the nationwide rate of illicit drug use has gone up, the percentage of youths using illicit drugs has declined, according to a report from the Substance Abuse and Mental Health Service Administration (SAMSHA), part of the Department of Health and Human Services. The illicit drugs include marijuana/hashish, cocaine (including crack), hallucinogens, heroin, inhalants or prescription-type psychotherapeutics.

Among youths aged 12 to 17, the rate of illicit drug use was down to 8.8 percent in 2013 from 9.5 to 11.6 percent in the years 2002 to 2007, the SAMSHA study said. 

Related: New Lifetime Estimate of Obesity Costs: $92,235 Per Person​

But in 2013, drug use among those 12 or older was up to 9.4 percent from the 7.9 to 8.7 percent found between 2002 and 2009. The rise was attributed to increased rates of marijuana use, both medical and nonmedical, among adults aged 26 and older  and that rise probably doesn't fully reflect the recent legalization of recreational marijuana in Colorado, Washington, Oregon and Alaska.

The report also suggested that alcohol is losing some of its allure for the young.

Between 2002 and 2013, the percentage of underage people who drank declined from 28.8 percent to 22.7 percent. In addition, the proportion of binge drinkers — those who consumed five or more drinks during one occasion — decreased from 19.3 percent to 14.2 percent in the same years.

In additional good news, tobacco and cigarette use among all age groups has declined sharply since 2002.